What is your processing time?

All items are made to order, and require a minimum of 3-5 days processing time before they are shipped out. See the announcement bar for the most upto date processing times. Please send an email if you require rush processing, and we will do our best to accomodate. 

Do you offer free local delivery?

Free local delivery is available to L7G postal codes for orders over $25 before tax. Local delivery is $5 for orders less than $25 before tax.

What are your shipping rates?

Orders are shipped via Canada Post tracked shipping. Shipping rates are calculated automatically at checkout based on your order. You are provided a tracking number and estimated delivery time. PLEASE NOTE this does not include processing time (see above), it is based on the day the post office receives the parcel. 

Free lettermail delivery is available for small items within Canada. See item description for eligible items. Lettermail orders cannot exceed 3 eligible items. Orders over this limit will require parcel shipping. Lettermail delivery has NO TRACKING and we are not responsible for lost packages.